Hamilton Ticket Purchasing FAQs
When is Hamilton coming to Wharton Center?
May 14-June 2, 2019. View Event Details
When do tickets go on sale?
Tickets will be available online, in person at Wharton Center Ticket Office, and by phone at 1-800-WHARTON on Saturday, March 23, 2019 at 10am.
What will be the most convenient way to purchase Hamilton tickets?
Purchasing your tickets online through Whartoncenter.com will be the quickest and most convenient way. In preparation for purchasing your tickets online, create an account or link your existing account.
Ticket sales online will begin at 10 am. Shoppers will have 8 minutes to confirm and purchase their seats so be sure to have your credit card ready.
How will ticket sales at the ticket office work?
Hamilton Ticket Office sales will be organized using random selection based on numbered wristbands. Receipt of a wristband does not guarantee you will be able to purchase tickets. Tickets are limited.
- Camping is not permitted
- Line holding is not permitted
- In order to purchase tickets with a credit card, you must have a valid ID that matches the name on your credit card
- Only those with a wristband will be allowed into Wharton Center to purchase tickets
Step 1: Get a wristband.
- March 23, 2019 from 8:00am to 9:30am or until supplies last
- Wharton Center Plaza
- You will also receive a preorder form. Please complete the form in order to expedite your purchase when you get to the Ticket Office window. Refer to on-site calendar for updated availability
- Those arriving after 9:30AM or who do not receive a wristband, will not be eligible to purchase tickets until everyone with a wristband has been served
Step 2: Purchase Groups will be selected at random based on wristband numbers.
- A Purchase Group will include a consecutive wristband range. For example: Wristbands #301 through #308 would be a Purchase Group. The first Purchase Group will be pulled around 9:45am.
- When your Purchase Group is drawn, you will be told which holding area to report to. Check in at the appropriate holding area immediately when your Purchase Group is announced. If you are not in the holding area when your group enters Wharton Center, you must get a new wristband if available. You must be wearing your wristband.
- Purchase Groups will be drawn at random until all available tickets are allocated.
Step 3: Purchase up to four Hamilton tickets.
- Pick-Your-Seat is not available. The system will seat you in the best available seats at the selected price level/performance.
- Eight selling stations will be in operation.
- Please have your preorder form completed and if purchasing with a credit card, your photo ID matching your name on the credit card ready.
- Tickets can only be associated with a single buyer.
- If you need ADA accommodations, please alert staff at the purchase line.
How many can I buy?
There is a four (4) ticket limit per household. All orders will be reviewed for duplicate accounts, bots or other means being used to circumvent the Four (4) ticket limit. Over limit and fraudulent ticket orders may be cancelled without notice.
What method of payment do you accept?
Cash and credit cards will be accepted at the Ticket Office. Wharton Center accepts VISA, MasterCard, Discover, and American Express card and Wharton Center Gift Cards. Note, if you are using a credit card, you must bring a valid photo ID that matches the name on the credit card. Credit cards must be present in order to be used.
How much will tickets cost?
On sale prices will range from $73.50 to $163.50 with a limited number of $398.50 premium seats available for select performances. Prices include a $3.50 facility fee. Additional fees may apply based on method of purchase.
Will I be able to pick my seats?
No. The ticketing system will assign you the best available seat(s) for your preferred performance and price zone at the time you purchase, regardless of whether you buy online, by phone, or in person.
Decide which performances and price levels meet your needs. Choose several options in case your first choice is not available when your turn to purchase arrives.
When will I receive my tickets?
You will receive your tickets by May 6 if you purchase with a credit card. All Hamilton tickets will be mailed to the address specified in your account. Digital delivery is not available.
What if I can’t find my tickets or they get lost in the mail?
- Please notify Wharton Center Ticket Office if you have not received your tickets by May 13, 2019.
- Once Wharton Center has been notified, and it has been determined the ticket purchase was legitimate, the tickets will be reprinted.
- The reprinted tickets will invalidate your original tickets.
- Reprinted tickets will be held at Will Call under the original account-holder’s name.
- A valid photo ID is required to pick up the reprinted tickets beginning two hours prior to curtain time on the performance date ONLY.
- No exceptions will be made to the process outlined above.
Why did I find tickets online that are twice as expensive as your listed ticket prices?
If you search Hamilton East Lansing, you will likely find many reseller sites advertising Hamilton tickets at prices higher than those on our official site. Be aware of what website you are on before you make any purchase. If you purchase through other sources, we are not able to guarantee the validity of your seats and you are very likely to pay far more than the face value price.
What happens if I buy from a reseller or broker?
When you buy from an unofficial source:
- We cannot be responsible for tickets purchased through unauthorized third parties.
- We cannot guarantee that your tickets are valid and, therefore, cannot guarantee admittance.
- We cannot replace your tickets if they are lost or stolen.
- You may be paying much more than the ticket’s face value.
- We cannot contact you with information regarding time changes, show cancellations or other information.
- We cannot issue a refund to you in case of an event cancellation.
Why is there a four-ticket limit?
The ticket limit is in place to allow as many people as possible the opportunity to purchase tickets for Hamilton. Any and all transactions online or in person that are detected to be bot purchases, patrons creating duplicate accounts in order to purchase more than four (4) tickets, or any action that indicates a purchase in excess of the four-ticket limit may be canceled without consideration.
Are group sales available if I want to purchase more than the ticket limit?
Group sales are not available for Hamilton.
Will there be a lottery during the engagement?
There will be 40 Orchestra-level seats offered for $10 at each performance. Details will be announced closer to the engagement. In the meantime, download the Hamilton app to be sure you receive lottery updates and be sure to join Wharton Center’s eClub in order to receive updates. In addition, follow Wharton Center on Facebook, Twitter and Instagram.
What are limited-view seats?
Limited-view seats are in locations that may have an obstructed view of the full stage. There are very few limited-view seats at Wharton Center; those seats will be available for purchase across all sales channels for all performances.
Is there an ASL performance?
Yes, on Sunday, May 19, at the 1:00pm matinee.
In addition, Open Captioning is available for Thursday, May 16 at 7:30pm; Friday, May 31 at 8pm; and Saturday, June 1 at 2pm.
Will more tickets be released later?
Additional seats may be made available for sale at a later time. Patrons are advised to check Whartoncenter.com and Wharton Center social media regularly for updates.
Can I get on a waiting list for tickets?
There is no waiting list for Hamilton tickets.
What if I can’t attend my purchased performance?
All sales are final. Be sure to check the following information before completing your purchase: show title, day, date, time of performance, and number of tickets.
Are there any discounts available?
There are no discounts for Hamilton.
What is the running time for Hamilton?
Running time is 2 hours and 45 minutes, including intermission.
Is there an age recommendation?
Hamilton is appropriate for ages 10+. The show contains some strong language. Every patron, regardless of age, must have a ticket.
Is the original broadway cast performing in the tour?
The East Lansing production of Hamilton is part of the Angelica National Tour. Casting for the tour reflects the same talent, attention to detail and high quality as the Broadway production.