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WHARTON CENTER’S RESPONSE TO COVID-19

The health and safety of our patrons, artists, and staff are our top priorities. Wharton Center is engaged in conversations to ensure that we protect all who visit our center. 

Ticket Office Hours

Ticket Office staff are available to answer questions by phone or email at [email protected]

Ticket purchases are currently only available online or by phone. 


Patron Safety Protocols

Wharton Center has been taking significant action to ensure the safety of all patrons and visitors once we can reopen. As we look toward presenting performances again, these are the measures we have implemented. We will provide updated safety information as it continues to develop.

Ticket Holder notice

COVID-19 related health protocols may be in effect at the time of performance, including some or all of the following, without limitation, required: mask or face coverings, temperature checks, confirmation of prior travel to high-risk areas and/or confirmation of no known symptoms of and exposure to COVID-19. We reserve the right to unilaterally make changes to health protocols according to updated public health guidance, law, or regulations of MSU Administration. Any visitors, including ticket holders who do not comply with any COVID-19 related health protocol, may be required to leave the theater, and their ticket will not be refunded.

Parking

  • Card readers, elevators, and stair handrails will be disinfected regularly.
  • Credit Cards will now be acceted for event parking using touchless card readers. 

In the Building

  • Face coverings are required in the building.
  • All security staff will wear appropriate PPE.
  • All Wharton Center staff must have vaccination process start by August 31, 2021.
  • The Wharton Center HVAC system has been tested and balanced using Merv13 filters.
  • Electrostatic misters will be used to disinfect hard services.

Ticket Office

  • New mobile ticket delivery.
  • Credit card machines will be placed on patron side of the window to swipe your own card.
  • Subscriptions packages can be purchased online.

Common Areas & Lobbies

  • Hand sanitizing located throughout the facility for patron use.
  • Electrostatic misters will be used to disinfect hard services.

Restrooms

  • Restrooms will feature all touchless appliances, including toilets, sinks, soaps, and paper towel dispensers.

Merchandise & Concessions

  • Option to pre-order merchandise at some shows.
  • Touchless credit card payment options at both the merchandise and concession stands.
  • All concession items will come pre-packaged to ensure sanitation.

Cobb Great Hall & Pasant Theatre

  • Touchless ticket scanning.
  • Patron movement may be limited once in the theater.

Students from local school on stage. Thumb for Support Relief Fund.

Wharton Center’s Relief Fund

The unprecedented closure due to the COVID-19 pandemic has impacted ticket sales and rentals, which make up about 80% of our annual budgeted income. In response, we are announcing Wharton Center’s Relief Fund.

Please see the MSU Department of TheatreCollege of Music, and Lansing Symphony websites for the latest information on their scheduled performances.

For the latest information from MSU regarding COVID-19, visit msu.edu/together-we-will.

Contact the Wharton Center Ticket Office at [email protected] with any questions or concerns.